Privacy Policy

Effective Date: 1/25/2025

Business Name: The Running Coach
Website: therunningcoach.us
Location: Redlands, CA (services provided online and remotely)

1. Overview

The Running Coach (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

By using this website or our coaching services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Sign up for coaching services
Subscribe to newsletters or marketing emails
Submit inquiries or contact forms
Book sessions
Complete intake or onboarding forms
Complete payments

This information may include:

Name
Email address
Phone number
Payment information (processed securely by third-party providers)
Fitness or training information (if voluntarily submitted by an adult)

We do not collect data automatically (such as cookies, device data, or analytics tracking).

3. Information About Minors

We work with minors only with the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information directly from minors.
Any information provided about a minor (e.g., training-related details) must be submitted only by a responsible adult.

If you believe a minor has provided personal information directly, please contact us immediately at Jordan@therunningcoach.us.

4. How We Use Your Information

We use the information you provide for:

Delivering coaching programs and related services
Sending newsletters and marketing emails (with the ability to unsubscribe at any time)
Processing payments
Responding to questions, requests, or customer service inquiries

We do not use your personal information for any purpose not listed above.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We share information only when necessary, such as with:

Payment processors (e.g., Stripe, PayPal, or your chosen provider) to securely complete transactions
Email service providers to send newsletters or service-related messages

These third parties are permitted to use your information only as needed to perform their services and must protect it according to their own privacy safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
Payment details are processed securely by trusted third-party processors—we do not store or access full payment card information.

No online system is 100% secure, but we strive to follow industry-standard security practices.

7. Your Rights

You have the following rights regarding your personal information:

• Right to Request Deletion

You may request that we delete your personal information at any time, subject to legal or operational requirements.

• Right to Request a Copy of Your Data

We will provide you with a copy of the personal information we have collected if requested.

• Right to Opt Out of Marketing Emails

You may unsubscribe from promotional emails at any time using the link in the email or by emailing us directly.

8. Retention of Information

We retain personal information only as long as necessary to:

Deliver services
Comply with legal obligations
Resolve disputes
Maintain proper business records

When no longer needed, information is securely deleted.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Effective Date.”
Continued use of the website after changes means you accept the updated policy.

10. Contact Information

For privacy questions, data requests, or concerns, contact:

Jordan The
The Running Coach
Email: Jordan@therunningcoach.us